Health Coach Consultant

Salt Lake City, UT
United States

Experience Required
Degree Required
Employment Type
Work Schedule

Job Description
The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members decisions related to achieving and maintaining optimal health status. Requires an RN with unrestricted active license.

Fundamental Components:
The IHL Nurse provides a telephone-based information and decision support program to eligible members. The Nurse facilitates effective health care decision-making.
-The IHL Nurse improves the quality of care.
-The IHL Nurse improves member satisfaction with their health care plan.
-The IHL Nurse facilitates appropriate use of health care resources.
-The IHL Nurse provides up-to-date health care information to help facilitate members’ understanding of their health problems and possible options.
-The IHL Nurse provides assistance by clarifying available options for the member's particular health problem or issue. -The IHL Nurse helps members actively and knowledgeably participate with their provider in their own health care decision-making.
-The IHL Nurse promotes healthy lifestyles to help lower personal health risks, preventing illness.
-The IHL Nurse is aware of the member’s available health and wellness programs, and makes referrals to these programs as appropriate.
-The IHL Nurse provides clinical review to determine reimbursement for emergency room services.

Additional Candidate Information Successful candidates generally:
-Must have RN licensure in the state of office location. (Required)
-Have 3-5+ years of clinical experience. (Required)
-Have proficient keyboarding skills.
-Enjoy working with computers and evolving technology, prefer online resources over printed documents.
-Have telephone experience in the nursing field, especially telephone triage, emergency room, and/or urgent care experience.
-Are self-motivated.
-Wants to work evenings or nights.
-Wants to work every other weekend.
-Are able to complete 6 weeks Mon-Fri orientation on a variable daytime schedule.
-Applies a broad clinical experience to at times complex issues, ensuring a positive member experience.
-Want to expand their knowledge base while applying excellent communication skills.
-Are leaders of people and process improvement, and want to make a difference in people's lives.
-Are seeking a challenging fast-paced office (and potentially work at home) position.
-Do the right things for the right reason in all interactions.

Background Experience:
3-5 years of clinical experience required
Previous coaching experience preferred
Managed Care experience preferred
RN with current unrestricted state licensure required.

Additional Job Information:
Typical office working environment with productivity and quality expectationsWork requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer.Ability to multitask, prioritize and effectively adapt to a fast paced changing environmentPosition requires proficiency with computer skills which includes navigating multiple systems and keyboardingEffective communication skills, both verbal and written.

Required Skills:
Benefits Management - Encouraging Wellness and Prevention, Benefits Management - Maximizing Healthcare Quality, Technology - Leveraging Technology

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.