Credit Recovery Analyst

Layton, UT
United States

Experience Required
Yes
Employment Type
Employee
Work Schedule
Full-Time

Job Description
Credit Recovery Associate
The pursuit of Wayfair's supplier credits is a multi-dimensional and nuanced process that requires a willingness to both dig deeply into existing processes as well as help create and refine new ones. This is a great opportunity to get a close-up view of some new and important tools, strengthen and clarify our existing supplier relationships, and help define the goals of a growing group, all while having a real operational impact.
What You'll Do
  • Timely and accurate processing of supplier credit issues to maximize Wayfair's revenue recovery and improve customer experience
  • Clarify the credit process with suppliers to maximize cost recovery and minimize customer impact
  • Work cross functionally with Finance, Category Management, Supplier Performance,
  • Account Ops, and other teams as necessary to improve supplier relationships
  • Report performance trends and opportunities for improvement to management
  • Identify performance trends/ opportunities and actively pursue dynamic solutions with help from management
What You'll Need
  • Strong analytical skills
  • Strong communication and negotiation skills
  • Computer Savvy
  • 2 year college degree or relevant experience
  • Entrepreneurial spirit
  • Self-reliant and able to motivate others
  • Problem solving mindset
  • Retail and/or Operations (Supply Chain) experience a plus
  • Project management experience
  • Excel proficiency a plus
  • Some experience with SQL a plus
About Us
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic
information.