Open Date 09/16/2019
Requisition Number PRN21943B
Job Title Clerical/Events Support Specialist
Working Title Information Center Specialist
Job Grade B
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Work Schedule Summary
Monday-Friday 7:00am-3:30pm; occasional nights/weekends during special events
VP Area President
Department 00450 - Commuter Services - Operations
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $15.00/h
Close Date 09/30/2019
Open Until Filled No
Assist Commuter Services customers over the phone, through chat and email, and occasionally in person. Provide information to customers regarding parking and transit options on campus. Provide general office support.
• Provide parking and transit information to customers
• Accept payment for parking permits and tickets
• Answer telephone calls and respond to customer’s emails
• Process and distribute mail to the department
• Schedule Appeal appointments
• Perform daily cash reconciliation and deposit
• Assist with data entry
• Occasionally direct customers at parking lot entrances during large scale special events on campus, such as home football games
• Perform other related duties as assigned
One year customer service or related experience; demonstrated human relations and effective communications skills; and basic computer skills required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Type Benefited Staff
Special Instructions Summary
The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.
To inquire about this posting, email: firstname.lastname@example.org or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), email: email@example.com.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.