Rehabilitation Services IPC Manager - Pediatric
Salt Lake City, UT
What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in healthcare. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.
Being a part of Intermountain Healthcare means joining with a world-class team of over 36,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: Helping people live the healthiest lives possible.
Our patients deserve the best in healthcare, and we deliver.
This position provides leadership, strategic direction, and operational responsibility for the internal processes within pediatric rehabilitation services. This Manager collaborates with Specialty-Based and Community-Based managers to ensure that rehabilitation services related policies, procedures, guidelines, and other requirements are consistently implemented throughout the system. This position is responsible to communicate when policy does not reflect practice to ensure appropriate corrective action plans are implemented. This Manager identifies best practices and ensures that they are communicated and implemented throughout the system (e.g., Specialty-based Care sites, Community-based Care sites).
Essential Job Duties
Establishes and executes the strategic vision, goals, and initiatives associated with internal process control across One Intermountain Pediatric Rehabilitation Services.
Develops and oversees a robust program for interconnecting front-line rehabilitation services operations, internal process control, compliance, and internal audit that results in operations that are compliant with all laws and regulations as well as continual improvement regarding compliance in these areas.
Partners with leadership to ensure processes are in place that ensure compliance with all regulations pertinent to rehabilitation services within the clinic setting.
Develops a systematic approach to assessing adherence to policies, procedures, guidelines, and other requirements pertinent to rehabilitation services.
Works with the Director to ensure that rehab leadership understands all regulatory, legal, and compliance matters related to rehabilitation services.
Establishes positive relationships with administrators, operations officers, rehabilitation services leaders, and others supporting them in their functional roles.
Actively participates in the development and refinement of system policies, procedures, and guidelines pertaining to rehabilitation services.
Develops strategies and tactics to recognize front-line team members for best practices that are identified during field-based visits and to ensure that best practices are implemented in all applicable sites.
Models and fosters an environment of professionalism, continuous learning, and clinical excellence.
Develops processes to ensure clinical managers and staff have the tools and support they need to achieve and maintain clinical competence.
Develops employee-retention strategies focusing on professional growth and development.
Serves as a liaison with caregivers in Care Transformation to enhance EHR functionality pertinent to rehabilitation services.
Provides effective leadership, supervision, and directs the work of assigned direct reports.
Leads or participates in governance councils and committees as assigned.
Actively participates in and promotes the educational programs that Intermountain Healthcare sponsors or promotes.
Entry Rate: Commensurate with experience
Benefits Eligible: Yes
Shift Details: Full Time
Department: Primary Children's Rehabilitation
Master's degree in healthcare administration, business administration, or graduate degree in a therapy related field (e.g., speech therapy, physical therapy, occupational therapy). Education must be obtained from an accredited institution. Degree will be verified.
Five years of leadership experience within rehabilitation services.
Demonstrated understanding of rehabilitation services-related policies, procedures, and guidelines.
Strong attention to detail, verbal and written communication, and interpersonal skills.
Strong data assimilation and synthesis skills.
Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
See and read computer monitors and documents.
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Completion of additional training in continuous improvement.
Experience in policy and procedure development and process improvement.
Clinical experience in an integrated healthcare delivery system.