Key Account Representative
West Valley City, UT
Herc Rentals is a premier full-line equipment-rental company — providing our customers the equipment solutions they need to get their work done safely, confidently and cost effectively, while enabling them to conserve capital for their growth investments.
With over 50 years of equipment-rental expertise, approximately 4,800 employees with approximately 275 company operated locations, principally in North America. Herc Rentals is a leader in all of the key markets that it serves, including transportation; industrial & manufacturing; oil & gas; government & municipalities; construction, mining, & energy; remediation & restoration; emergency response; facilities; MRO; entertainment; and ground care.
We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on integrity, respect, teamwork, and accountability.
The Key Account Representative position is designed to resolve our customers’ needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities. This is an excellent opportunity for motivated self-starters who want to enhance their skills with a company whose reputation speaks for itself.
Answer customer inquiries and resolve their issues/concerns
Schedule delivery and pick up of equipment
Maximize/generate additional sales revenue through superior customer service on all existing orders
Finalize sales from all inbound inquiries and successful outbound telemarketing
Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
Generate, process, analyze and review the daily business reports
Support all team members
Bachelor's degree preferred
Conditions of Employment
Valid driver’s license
Ability to drive/operate multiple types of vehicles and equipment
Ability to engage in natural verbal interaction with customers
Able to walk into unfamiliar environments and adjust rapidly to the setting
Customer service focused
Attention to detail
Solid and proven computer skill set (knowledge of MS Office is preferred)
Multi-task on multiple assignments within a fast-paced environment