Account Manager

Category
Experience Required
Yes
Degree Required
Yes
Employment Type
Employee
Work Schedule
Full-Time

Job Description
The Account Manager maintains and expands relationships with key digital marketing clients. This person is the guardian of the strategic customer relationship and will represent the entire range of company products and services to assigned clients and ultimately ensure their needs and expectations are met by the company.




What we’re looking for:
We’d love to talk to you if you’re familiar with the intricacies of affiliate marketing, have account management experience in an agency environment, feel comfortable navigating an organization to get buy-in, have strong business acumen, and get excited about being a part of a growing business.

Responsibilities:

Establish productive, professional relationships with key personnel in assigned customer accounts
Coordinate the involvement of company personnel, including Sales Centers, Digital Marketing (Paid Search, SEO, Display, etc), Information Technology, and Accounting, in order to meet account performance objectives and customers’ expectations
Assess, clarify, and validate the customers’ needs on an ongoing basis
Collaborate with internal teams to formulate media strategies, develop solutions and uncover new opportunities
Maintain a roadmap for growth with new and existing clients
Manage a team of account managers
Uncover opportunities in current or prospective industries
Work collaboratively with the rest of the Account Management team
Achieve revenue growth of 50% YoY
This role reports to the EVP of Strategic Accounts with accountability to the VP of Consumer Brands
Job Requirements
Proven ability to manage a team of interactive professionals as well as collaborate with department heads and executives on company-wide initiatives
BA/BS degree
Minimum of 3+ years of experience in digital marketing account management or similar role with a demonstrated track record of over-achievement a plus
Experience planning, buying or managing interactive media, specifically in paid search (SEM), display and search engine optimization (SEO) a plus
Direct response client background a plus
Excellent written and oral communication skills with the ability to build and develop relationships internally and with partners
Excellent presentation and public speaking skills
Excellent problem solving skills
Strong proficiency in Microsoft Excel with advanced reporting capability
Comfortable working in a fast-paced, metric driven environment
Detail-oriented and ability to manage priorities